CROSS-CULTURAL TRAINING
& LEADERSHIP DEVELOPMENT

Cross-Cultural Leadership Development

Senior leaders play a critical role in the success of an organization by building an organizational culture that capitalizes the strength of cultural diversity. In the past, Dr. Laroche consulted various organizations and provided a range of services including:

Organizing annual leadership retreats and facilitating strategic discussions;

Speaking on cross-cultural leadership to the C-suite leadership team and the Board of Directors;

Coaching top executives sent on international assignments to build new operations;

Coaching senior line managers to increase their effectiveness of working with their multicultural team members and peers

Training Programs

We provide training programs for a wide range of
audiences that help:

Senior Leaders and People Managers

Understand how cultural factors contribute to work relationships and team dynamics;

Provide effective feedback to and coach culturally diverse employees;

Build productive multicultural teams and increase their collective success;

Foster an organization culture that capitalizes the strength of diversity.

HR professionals

Understand the impact of culture on how people think and behave;

Develop and implement programs to more effectively recruit, integrate and develop culturally diverse employees;

Effectively coach culturally different employees and their managers to productively handle conflicts and performance issues.

Front-line service staff

Understand how cultural factors impact customers' expectation;

Influence the purchase decision by meeting the needs of culturally diverse customers;

Communicate effectively with customers from diverse cultures.

International assignees and internationally educated professionals (IEPs)

Become aware of the impact of culture on how people think and operate;

Understand the performance criteria by which their performance is measured;

Adapt and integrate into the local / Canadian workplace and take their career to the next level.

Staff and board members of regulatory bodies and professional associations

Understand the cultural factors behind the internationally educated applicants' behaviour;

Communicate effectively with people from diverse cultures;

Build cultural sensitivity into their programs and practices.

Settlement workers, coaches and mentors of IEPs

Help IEPs identify the cultural gap between Canada and their home country;

Help IEPs understand how Canada works and how to navigate through the Canadian system;

Teach IEPs skills to find work commensurate with their education.

MBA and international students

Understand how cultural factors contribute to decision making and problem solving;

Learn to give and receive feedback across cultures;

Build and work in multicultural teams.

Sample Training Program Learn More